5 Stars By Ian on 2017-07-07
Clear sound, quality build, nice price
I use this headset for work Conference calls when I'm at home. I tested it out and the other person could hear me very clearly, didn't know I was using a headset, and couldn't hear my mom coughing by me. The physical build feels sturdy and well put together. The mute button is weird but using the phone mute button isn't as annoying as i imagined. The charging indicator light is very straightforward despite other reviews I read. If the light is on (it will be red), then it is charging. If the light is off (looks black/dark), then it has finished charging. Takes about 2 hours to charge. The earpiece can become uncomfortable to my ear after about 30 minutes but it's easy to adjust and probably just my ear shape. Great headset for the price.
5 Stars By iFROSTY on 2017-07-12
Truck drives will love this.!!!!!!!
Well I'm surprised,I'm a truck driver and definitely works great and you can't even beat the price absolutely nothing to regret! Is not heavy, fits perfect on your head and it doesn't even hurt your ear, perfect hearing and noise cancellation is great, no doubt i spend my money on something that works great! I bought 2 no regrets!!!!!!!!!
5 Stars By Abel Somilleda on 2016-04-29
Convenient and easy to connect
I initially reviewed this product and gave it three stars because it didn't seem to hold a charge. Customer services contacted me as advised to use another USB or the USB cable it came with ( I guess when in doubt follow the directions). I believe the headset deserves a fair review, so I decided to test the heck out of it while the kids are home sick.
I used a better USB charger (not the cheap ones from the gas station). I used it for 4 hours non-stop on day one and didn't charge it. On day two it still held the charge and had no issues after 5 hours. Therefore not sure if it will go 13 hours on a full charge, but it will go 8 to 9 without issues.
I have used it for both regular VOIP and with my cell phone and in both cases the person on the other end has stated that my voice is clearer when I have the headset on, so kudos on the noise cancelling feature. Plus the range is pretty good. Yes, I look like a telemarketer walking around my house, but unlike my other bluetooth headsets, I haven't lost this one and my ears and head don't hurt.
I was just going to raise it to four stars, but it deserves 5 stars because, customer service cared enough to address the issue. Easy to connect, comfortable, sounds great and it does everything they advertise. I will definitely purchase another one from this company when I wear this headset out.
5 Stars By Meagan Classey on 2015-06-22
I ordered this so that I could take calls for work while still being able to get other things done at the same time.
The sound quality is phenomenal. I have heard from people I talk to that I am clearer with this than on my cell phone. It also cuts out the background noise so the receiver hears me crystal clear. As far as the person on the other line, the sound is nothing special, not the same crystal clear magic experienced by the other person, but I have no difficulty hearing them, and it is not any worse than using the phone.
This was very easy to pair with my phone. I have been able to leave my phone in the middle area of my house and walk anywhere on the first floor with no disruption in the sound quality, including inside a closet. I have not tried going to other floors with this.
The battery life is wonderful. I haven't timed how long one charge lasts, but I would say it is easily 12 hours if not more.
The longest call I have taken with this was 4 hours long. Around hour 3 it did begin to feel a bit uncomfortable. It had been very comfortable up until that point. A little minor adjusting and all was well again.
The microphone swivels so that the earpiece can be used on the right or left side.
There is a tone that plays when the phone is ringing so you can tell from the device that a call is coming in.
5 Stars By Joe on 2017-02-23
I've searched high and low for the perfect bluetooth to use while driving. Most of them suck. They're small and the microphone doesn't get close enough to your mouth and the other person complains because all they hear is road noise. Others don't get loud enough in the ear, or fit awkwardly, I have small ear canals so "in ear" type headphones or ear pieces don't actually fit in my ear. I even tried a wired headset that didn't get loud enough to hear over the road noise.
This is the perfect headset. It gets plenty loud. It fits nicely over my ear. The other person doesn't complain at all about call clarity. I'm glad I tried it.
3 Stars By Ben on 2017-08-21
I got a faulty headset with really fuzzy sound... but their great customer support sent me a replacement!
--- UPDATED 8/29 & 9/12/17 below ---
"Really really fuzzy audio from my PC, and no media audio from my phone... Phone call audio works on the phone and my PC, but my end sounds like its muffled or underwater. The person on the other end says it sounds fine though. Most other reviews I've read said it was clear, so I'm confused why mine is so fuzzy. I'm going to ask for a replacement to see if I just got a bad headset.
Just some details: It connected to my bluetooth adapter dongle (Onvian Bluetooth Adapter USB CSR 4.0 Dongle Receiver) on my Windows 10 PC just fine, and also connected to my android device (OnePlus 5) just fine, but the audio quality is bad on the computer and won't even play at all on my phone (for music & videos etc. phone calls do work but again with poor quality sound)
Hoping its just a defective product, will update when a replacement comes."
--- UPDATE 8/29/17---
I decided not to buy this again with the refund money, but the seller was kind enough to reach out to me via email and resolve the issue and is sending me another one anyway! So I added back one star, up to 3 now for their great customer support. I will review the replacement when it comes and update this again.
It took a couple weeks for them to send me a replacement, but the one they sent me is great!! It is not this Trucker wireless headset, and it has two earcups instead of one, but I really like it. It is the "MPOW USB Headset/ 3.5mm Computer Headset with Microphone..." http://amzn.to/2h1sZCj
Now they didn't just send this to me randomly instead of the wireless headset, I mentioned to them that I'd rather have two earcups instead of one. But the replacement is very comfortable, sound amazing, and has a built in mute button and volume controller. Great for my work answering tech support calls. I used to just use the headphones my work provided connected to the physical phone on my desk, but this headset connected to my computer allows me to listen to my computer audio and then switch to phone calls seamlessly.
Great (replacement) product and amazing customer support!
5 Stars By Kevin F. on 2017-04-10
Best headset I've ever had
Excellent headset. Probably the best headset I've purchased for my office or headset period. It's very comfortable! and that is important for me as i work long office and phone confernce hours so this was perfect, the reception is super clear, and the range is wonderful it goes prettyyyyyy far no static or loss of connection. I even use this for out of office days in starbucks working on my laptop. Worth every penny! Should be priced higher.
5 Stars By David A. Johnson on 2015-10-26
Met all my expectations...and then some!
This is my first Bluetooth headset. I will admit, as a truck driver, I was a little skittish about buying a Bluetooth that would not work in a trucking environment. All of my fellow drivers said to go with a bigger name brand headset...I am glad I went the other way. I have used the Mpow headset now for several weeks and it has surpassed all my expectations. It is easy to use, has clear sounding ear speaker, and everyone I speak to says they could not tell I was on a Bluetooth...they thought I was speaking into my actual phone. Even when I am driving my truck, the noise cancelling works well. All of this and at a huge savings over the big name brand headset. I did not go wrong with the Mpow headset....I do not think you will either.
5 Stars By Tracy Mommy on 2017-07-19
If it won't charge, it won't work.
Update: The seller saw this review and promptly emailed me. They apologized, refunded me, and said they had sent a replacement for us. The seller is professional and all about making it right for the customer. My husband is a truck driver and hates those little ear pieces. He's been using this for about a week now and hasn't had any problems. The sound quality is excellent. When I talk to him, it sounds like he is talking right into the phone. Pairing was easy. He says the headset is comfortable to wear. A+++ for customer service from this seller!
After reading the reviews, we thought this work perfectly. My husband is a truck driver and when we made the purchase, the headset was rated at 4.5 stars. We opened the package plugged it in and were very disappointed to find that it would not charge. No charging means it won't work.
3 Stars By ADP_AlumiGogo on 2017-11-22
I need a headset to use when working from home as the speaker phone on my cell is not always the best option. I saw the high reviews on this headset and thought I hit the jackpot. Boy, was I wrong! I'm at a loss as to how this headset received so many 5 star reviews. I'm glad I tested it on my husband prior to taking a business call. My voice sounds muffled and distant. Overall, terrible audio. Will be returning this headset.
******Updated on 12/1*****
After posting my initial review Mpow customer service proactively sent another headset for me to test. The individual on the other end could actually hear me but I found their volume to be a little low (I ensured all volume controls were turned to high). I still can't give the product a 5 star rating because, while there is improvement, it could be better. However, the seller warrants a 5 star rating. Really commendable effort to savage an unsatisfied customer.