5 Stars By AlumiGogo Customer on 2017-07-16
You will love this KVM too
Installed this KVM switch for my Windows 7 PC and it works great with my wired Keyboard and Mouse，Everything has been smooth. Couple of things can be made more clear before buying would be ideal:
1. You need to buy USB-B cables and HDMI cables separately. NO cables included in the package.
2. The keyboard hotkey to switch between desktops is done by pressing SCROLL LOCK twice+port number. BUT you must press it with a 1 second pause in between the two presses (at least for me), If you press it too slow or too fast,then It can not switch successfully.
4 Stars By Michael Cerquoni on 2017-03-31
Works really well, I have a Raspberry Pi B+, Pi 2 and Pi Zero W and 1 Asus Tinkerboard hooked into it, and so far it works great, an awesome way to save a lot of desk space! A bit troublesome with certain mouse and keyboard combos, seller says it does not work with Multimedia mice, seems to only support 3 button mouse reliably, the seller even sent me a free mouse and it also does not work with their own KVM, that said if you find a basic wired mouse and keyboard combo that works, this device works great!
4 Stars By Jonathan S. on 2018-06-07
Good product from a company that seems to care
I reviewed an early version of this product and was very unimpressed. I gave it one star.
Without me asking for any help, Jidetech's support team reached out to me and offered to replace my unit with a newer model that resolves most of the issues I experienced. This is pretty exceptional.
My older unit would lock up frequently - sometimes twice a minute. This made it completely unusable. The replacement unit has worked quite reliably so far, in an environment with a mix of Windows and Linux computers.
The replacement unit included all cables, which is very nice for helping you get set up and running quickly.
My only complaint about this unit is the hotkey switching. Suppose you are editing a Microsoft Word document on computer #1 and press <ctrl><ctrl>2<enter>. This tells the KVM to switch to computer #2, which it does. However, the "2" also gets fed into computer #1 before the switch happens, so when you return to computer #1 later, you'll find an extra '2' typed into your Word document. I use the front panel buttons to switch instead, which is a pain since I have to physically leave my desk and go to an equipment rack to change computers. This is the only reason I cannot give five stars at this time.
FWIW, I have a different KVM from a completely different manufacturer that also has the same problem (see my other reviews). So JideTech is not the only company to have difficulty with making this work reliably.
In short, JideTech has come a long way and they really want to ensure you are happy with this product. It's quite good now, as compared to the early versions launched a few years ago.
4 Stars By Chris White on 2017-12-21
Good switch - MINE CAME WITH CABLES
So far so good. The device has indicator LEDs (yellow) to show actively connected and running devices, and a second LED indicator color (green) to show which device is currently displayed. Works well with my AUKEY LED keyboard and MS Wireless Mouse 5K. I'm not using the keyboard hotkeys to switch devices, just the buttons, as this is for my home office desktop.
It apparently can distribute audio through HDMI, butI can't connect my 3.5mm stereo plug from my PC speaker set, so the lack of audio 3.5mm connections is the only drawback, but that was clear in the product description
One really important detail I wish WAS in the product description - my 8 port switch came WITH cables - 8 sets of BOTH 6 ft USB A/B and HDMI 3.0 cables. Someone posted this question about the device, and the answer is that cables are NOT included! I bought cables separately thinking I would need them and ended up with 8 extra sets of cables. Really need to make sure this is clear.
1 Stars By Milbra A Billings on 2018-06-19
Poor quality product
Very poor quality product. Keyboard is unreliable at best at word it's not there at all. I can't tell you how much frustration I've had trying to work with this product. Unless you have very minimal need, Im would not purchase this product...
5 Stars By CORS on 2018-08-30
Work great thanks and I am sorry.
5 Stars By Bas on 2018-07-25
Great solid product. Easy to set up and get going. Also well built
4 Stars By Bingham Memorial Hospital on 2018-04-04
Working great for what we are using it for. We have had no issues.
5 Stars By Dave on 2016-12-15
great product when it works but it keeps on freezing ...
great product - had some issues but vendor replied fast and fixed issue. highly recommend !
5 Stars By gary on 2017-08-15
replaced 15 year old BlackBox KVM.
works well, reasonable cost.